The Importance of Communicating Business Changes to Your Customers - Best Webhosting
Thanks! Share it with your friends!
ULTRAFAST, CHEAP, SCALABLE AND RELIABLE! WE STRONGLY RECOMMEND ACCU
WEB HOSTING COMPANY
Watch WebHosting GoDaddy Video: The Importance of Communicating Business Changes to Your Customers.
The Importance of Communicating Business Changes to Your Customers
•Read More Here • http://bit.ly/2x6WqP1GoDaddy
There’s never been a more critical time to communicate with your customers than now. With many working from home or staying inside because of COVID-19, you very likely have seen fewer customers or none at all.
There are three critical things you need to get out to your customers right away.
The first is to give them an update on where you are with the business. A short statement about how COVID-19 has impacted your business and/or service levels. Be specific if you’re maintaining operations but have a change in service delivery or business hours. That will let your customers know you’re still there for them as best you can be.
Next, let them know the steps you’re taking to ensure their safety during this time. Give them a bulleted list of cleaning you’re doing and frequency. Also, let them know if you are managing social distancing by doing deliveries, free shipping, or providing them with online webinars or sessions to stay connected. This is the time to instill confidence that you’re taking action. TP8:
Last but not least, encourage them to continue business and thank them. Everyone is impacted right now and your customers want to know you’re still there and in many cases that you’re there for THEM.
Let’s talk about how you communicate. We have three tips to help you get the message out.
You might be used to communicating with your customers in person. You’re going to need to adapt, so we’re going to help you with a plan to get your message out there. First off, if you have a business website, you should add messaging to your front page or the landing page your customers are likely to go to. This is easy to do if you’re using Website Builder and can be done in a matter of minutes. Just sign in to your account and update the pages. Whatever you use, it’s best and easiest to use the messaging we created earlier. Be consistent.
Second, if you have a regular email marketing channel or mailing list you use regularly for marketing and product advertising, now is the time to use that for your messaging. Let your customers know you’ll be using that for future updates.
Additionally, If you regularly use Social Media sites like Facebook, Twitter or Instagram, use those to get your message out to your customers and followers. If you’re not using those channels, it might be a good time to add those to your business. Consistent messaging is key. And don’t forget those regular updates. As things start to normalize, your customers will be used to hearing from you.
We know that your business may be experiencing disruptions resulting from the global outbreak of COVID-19. Now, more than ever, we are here to give our support to our community and businesses out there. Our experienced GoDaddy Guides are here to take you through all the steps, both big and small, during this difficult time. If you have questions, you can call our GoDaddy support line at +1 (480) 463-8389. Stay safe and stay healthy!
----------
Related videos: Email Marketing Best Practices to Grow Your Business (https://youtu.be/ysXoM6Y_Ax8) & How to Reduce Stress When Dealing with Difficult People (https://youtu.be/MfvECJXi1Po)
Website: https://www.godaddy.com
Facebook: https://www.facebook.com/GoDaddy
Twitter: https://twitter.com/godaddy
Instagram: https://www.instagram.com/godaddy
----------
#business #communication #customers
Related Videos
-
1,000 New Customers Or 100 Returning Customers: Which Is Better For Your Business??
Added 12 Views / 0 Likes -
Popular
GoDaddy How-to - Help Customers Find Your Business With Website Builder Business Plus
Added 105 Views / 0 LikesIf you want to attract customers to your online business, your website must be listed on Google, Bing and Yahoo. GoDaddy Website Builder Business Plus helps you get your website search engine ready in three quick steps so potential customers find your site when they search the web. Ready to get your site started? Visit http://support.godaddy.com/help/article/8829/using-the-seo-wizard-in-website-builder-v7-to-get-your-site-found-online?utm_campaign=how
-
Communicate Business Updates with Your Customers using Ascend Business Tools | Wix.com
Added 69 Views / 0 LikesIn this webinar, you’ll learn how to use Chat, Forms and Email Marketing to update customers with important information about your business. Stay tuned after the presentation where our Wix Experts host a Q&A session and offer professional tips to grow and manage your business online. For more info about Ascend by Wix: https://www.wix.com/ascend/home To learn more about Wix visit: https://www.wix.com/ About Wix: Wix.com lets everyone create a professio
-
Popular
The #1 Tip To Grow Your Business and Attract New Customers
Added 102 Views / 0 LikesCompanies used to continually spend more money to acquire new customers but that model is no longer profitable. •Subscribe: https://goo.gl/ScRTwc to learn more secret SEO tips. Find me on Facebook: https://www.facebook.com/neilkpatel/ Read more on my blog: https://neilpatel.com/blog That's why you've seen a shift into companies spending more money in things like support, so that way they can get people to upgrade, upsell them, get more revenue out of
-
Connect with Customers - Building an Online Business Ep.5
Added 100 Views / 0 LikesLearn the secret formula for turning complete strangers into raving fans and lifelong customers. When you connect with customers you create powerful advantage competitors can’t compete with. Watch now to discover how you can connect with customers. When you’ve connected with customers properly, they will always want to buy your products and services simply because you are selling them. So, connecting with customers requires you connect with them on a
-
Popular
How a Small Business Can Use Social Media to Win Customers
Added 107 Views / 0 LikesHow a Small Business Can Use Social Media to Win Customers https://youtu.be/4RoM3lXYj8U Social Media is a gift to Small Businesses with little or no Marketing Budget! Social Media is not about blasting your customers with your products and services. Social Media is "Social". That doesn't mean you shouldn't look for ROI or how to be profitable or convert, its understanding that you accomplish that by "being human" and focusing on connecting with your c
-
Low-Cost Small Business Video Tips to Keep Customers Engaged
Added 39 Views / 0 LikesSally Sargood, Chief Video Officer at Animoto, shares ideas on how to create videos that connect with customers and drive action for business success. Subscribe to GoDaddy on YouTube: http://bit.ly/GoDaddy-Subscribe 0:33 The importance of video content during COVID-19 0:44 Small business video marketing ideas 1:30 How to communicate with customers using video 2:20 Getting started with small business video marketing In a time where anything can change
-
4 Social Media Tips for Your Small Business to Reach Customers | GoDaddy
Added 25 Views / 0 LikesSocial Media can be a marketing powerhouse for small business. Our Guides will show you how you can use social media to propel your business to new heights and reach new customers. In this video, we’ll share four ways in which small businesses can use social media and the benefits provided by each. Check out more helpful content ➜ https://bit.ly/GDMarketingBasics 0:00 Using social media for your small business 0:25 Connecting with customers and prospe
-
LinkedIn Advanced Strategies to Turn Business Connections Into Leads & Customers - FREE Course
Added 41 Views / 0 LikesToday, I want to teach you everything about LinkedIn. I have this new training course that's a 100% percent free, called LinkedIn Unlocked. Where I teach you everything from getting more followers, to turning your business connections into leads, customers, and more importantly revenue. This is a six part training program, where there's six videos, and in each video I'm going to also give you handouts, worksheets, cheat sheets, PDFs, everything that y
-
Popular
The Importance of Inspirational Leadership
Added 104 Views / 0 LikesThe Importance of Inspirational Leadership •Read about it here • http://bit.ly/2BGMhHuGoDaddy •TIMESTAMPS• 00:23 - What is thought leadership 00:49 - Developing thought leadership 01:28 - How to make a difference When you write a blog post, how much do you really think about the end goal of your content? For many of us, not too much. We sit down, think about the task at hand, and start hammering on the keyboard. We need fresh content, so we write a ne
-
The Importance of Mindfulness for Entrepreneurs
Added 36 Views / 0 Likes•Read about it here on our blog • http://bit.ly/2VuIx7gGoDaddy •TIMESTAMPS• 00:34 – What is mindfulness? 01:00 – What does mindfulness have to do with being an entrepreneur? 02:16 – How do I practice mindfulness? 04:23 – Mindfulness strategies As an entrepreneur, you have a million things to think about. Your day is filled with things that take up space in your mind. However, there is a reason why mindfulness for entrepreneurs — paying close attention
-
Popular
The Importance of Joining a Professional Network
Added 103 Views / 0 LikesThe Importance of Joining a Professional Network •Read about it here • https://bit.ly/2OjwO9M •TIMESTAMPS• 00:19 - What is a professional network? 00:44 - The benefits of joining a professional network 03:42 - Face-to-face networking tips 04:48 - The digital business card demo Networking is an activity that’s rooted in self-interest. You want to meet people who might hire you, bolster your career, or move you closer to your professional goals. Remove
